Wi-Fi Connected but No Internet
Connected means your device reached the router; it does not guarantee that the router reached the internet.
Check Another Device
If every device has the same problem, restart the modem or ONT and router, inspect warning lights and check for an ISP outage. If only one device fails, focus on that device.
Fix One Device
- Turn Wi-Fi off and on.
- Forget the network and reconnect with the correct password.
- Disable Airplane mode, VPN and manually configured proxy settings.
- Open a normal HTTP page on public Wi-Fi to trigger its sign-in portal.
- Restart the device.
Check DNS and IP Settings
Automatic IP and DNS settings are the safest default for most home networks. Windows users can renew the address and flush the DNS cache using the repair-command guide. Do not enter random static IP information.
Reset Carefully
Use the operating system’s network reset only after simpler steps. A router factory reset is different and erases the Wi-Fi name, password and provider configuration.
Related Internet Guides
Trusted References
For additional technical details, see Microsoft Wi-Fi troubleshooting.
Wi-Fi Connected but No Internet FAQs
What does No Internet, secured mean?
The secure Wi-Fi link to the router exists, but the device cannot reach the wider internet.
Why does public Wi-Fi connect without loading pages?
A sign-in or acceptance portal may be waiting. Open a browser and visit a non-HTTPS page to check for the portal.
Should DNS be automatic?
For most homes, automatic DNS supplied by the router or ISP is the simplest starting point. A trusted public resolver can be tested when DNS is the confirmed issue.