Android Connected to Wi-Fi but No Internet: What to Check First

Your Android phone can recognise a Wi-Fi network even when that network cannot open a webpage. Before removing saved settings, use a few comparisons to decide whether the fault belongs to the phone, the router or a particular service.

Find out which connection still works

Try a news site and another unrelated page. One unavailable site is not enough evidence of a network failure. For a separate comparison, temporarily use your mobile connection if your data allowance permits it.

Successful browsing through the SIM connection gives you a reason to investigate the wireless network next. Check a second phone or computer connected to that router. If that device works, the first phone needs attention; if neither can browse, start with the shared connection.

Rejoin the network from a nearby position

Reboot the affected handset, then find the wireless controls in its settings. Some Android versions group these controls under Connections, while others use Network & internet. The label depends on the phone.

With the handset beside the router, disable its wireless connection briefly. Enable it again, select your usual network and repeat the webpage check. Change one thing at a time so you can tell which action helped.

When several devices remain offline, follow the router manufacturer’s power-restart procedure. Allow its connection lights to settle before trying again. Leave the factory-reset control alone during this check.

Give support a useful description

Tell your provider whether the problem affects every device on the home network. For a handset that struggles on several otherwise working networks, ask the phone manufacturer for help. Include the comparisons you tried and any message shown on screen.

After normal browsing returns, Free Internet Test offers an approximate browser-based connection snapshot. Its estimates do not establish your actual plan speed or repair an offline connection.

Further guidance: Google’s Android connectivity help.